How goibibo cheated me (goibibo.com)

*Update on the issue: Goibibo was kind enough to contact me on Sunday itself. They have agreed over phone to reverse the excess amount. Still to get any written communication on that!

THE ISSUE:
Many of you are familiar with the travel website "goibibo.com". Site is set up wonderfully, with so much options like a mobile app and user friendly website. But all these purely to cheat customers.

I was checking for a hotel in Coorg to spend the summer holiday wit my family. Since goibibo was guaranteeing the best price, i searched their website, came across a good resort for my holiday. They charged Rs 5374 per night for 2 adults and my baby girl who is 5 year old. I confirmed the booking and paid the same through their website - strictly believing in their policy of guaranteeing the lowest price.

After booking confirmation, I went to travelguru.com to reconfirm the price and to show my wife that we got the best price. To my utter surprise, travel guru.com offered the same for Rs 4,168 per night. Thats almost 30% less than what goibibo.com offered. I felt cheated and decided to check few other websites. This time i went to yatra.com and they offered the same for Rs 4,539 per night.

This is what goibibo.com is doing, cheating customers, who trust them.

My advise - never go for goibibo.com. You have better options and better prices elsewhere. Opt for travel guru.com or yatra.com.

goibibo.com - pure cheating.

I don't know whats going to happen once i reach the resort!

screenshots attached for your reference.

travelguru.com (goibibo.com cheated)

yatra.com (goibibo.com cheated)